CBD Frequently Asked Questions

Answering some questions about CBD and our company!

Don’t see the answer to your question here? Trying getting in touch with our Customer Care Team

Hemp is a plant that is closely related to the Cannabis plant. Its extract consists of naturally occurring compounds, including terpenes and flavonoids. These compounds are also known as phytocannabinoids.

We grow our hemp in Colorado. Currently, non of our CBD products are USDA certified organic but we are working recieving the certification. However, we produce all our hemp on organic certified US family farms. We always do the best sustainable organic practices when growing hemp.

Our fields, where we grow hemp, meet all the crucial requirements for a hemp field. We aim to produce high-quality hemp. That is why we never use any harmful pesticide on our hemp plants.

Having or growing certified organic hemp doesn’t mean that our products are now ready to get certified organically. The overall manufacturing process and every step in the process must be certified organic to get an organic seal on the bottle. We are doing our best to get all our CBD products certified organic.

We use organic farming practices to grow hemp for our products. But some products are unable to be USDA certified organic due to some ingredients. These ingredients are involved during the production process. However, the hemp extract that we use in the capsules is purely organic. But they lack an organic seal.

We are planning to apply for certification in 2022

They are naturally occurring compounds found in the hemp plant. Over 480 different combinations are present in the Cannabis plant. Only around 66 are cannabinoids. The most renowned compound is the delta-9-tetrahydrocannabinol, which is the primary psychoactive ingredient in the hemp plant.

The Cannabis plant produces over 100 different phytocannabinoids naturally. These phytocannabinoids are non-intoxicating, and Cannabinoid is one of them. Cannabinoids interact directly or indirectly with our Endocannabinoid system. CBD products provide phytocannabinoids, flavonoids, terpenes, and other helpful hemp compounds to support health.*

Cannabinoids exert effects by interacting with receptors. These receptors are present in different parts of our nervous system. The primary types of cannabinoid receptors are CB1 and CB2.

These receptors bind to endocannabinoids to send signals to the endocannabinoid system.

The Endocannabinoid system was identified in 1990. It is a complex cell-signaling system in a mammal’s body. The ESC helps our body regulate mood, appetite, pain, emotions, immune function, memory, and stress response. In addition, it also allows our body to control the movements in our gut.

ESC works by involving three key components: endocannabinoids, receptors, and enzymes. Your body produces endocannabinoids. They help you keep your internal functions run smoothly. Endocannabinoids bind to endocannabinoid receptors to signal that the endocannabinoid system should take action.

The ECS supports cells in our body. It also boosts our immune system. In addition to the immune system, the ESC also affects some other parts of our body, such as the nervous system, connective tissue, organs, and glands. It also supports various biological tasks, such as memory, metabolism, energy & balance, and sleep.

When someone uses cannabis, their body may intake hundreds of botanical compounds. Each compound has its unique effects and benefits. The behavior of these botanical compounds may change in the presence of other compounds. This is the Entourage effect.

It is a phrase that two Israeli scientists used to describe their discoveries that leading a range of compounds found in the hemp plant is more beneficial than taking a signal compound. Our products are broad-spectrum and full-spectrum extracts. They include compounds are phytocannabinoids, terpenes, and flavonoids.

CBD is a non-intoxicating phytocannabinoid, which is a chemical compound found in Sativa Cannabis plants. Over 100 different phytocannabinoids can be found in a single Cannabis plant. You can be used it to support your health, immune system, nervous system, and organs.*

Hemp oil or CBD see oil is a healthy oil produced from the Cannabis plant or hemp plant. You can extract hemp oil by both chemical and mechanical means. It has little to no THC- a chemical that gets people high.

This oil contains a good amount of Phytocannabinoids, terpenes, and flavonoids that are beneficial to support health, boost immune functions. In addition to these compounds, hemp oil contains omega-6v and omega-3 fats that help your body make proteins. Our products are full-spectrum containing phytocannabinoids, terpenes, and flavonoids.*

Our products don’t need to be refrigerated. But if you want to enjoy it in a cold form, you can store it. We advise you to keep your bottle away from light and heat. If you have questions, please contact our customer care team at hello@seren-cbd.com.

Our CBD oils come with a dropper. This dropper makes them easy to use. However, it is necessary to keep the dropper clean to protect it from harmful bacteria. Cleaning the dropper can protect your health and preserve the hemp extract as well. If you’re going to use the dropper for oral application of our CBD oils, make sure that the dropper doesn’t touch your mouth. Also, don’t forget to clean the dropper after every use.

There are more chances that the use of poppy seeds may conduct a positive drug test for opioids, rather than utilization of certain CBD products may lead to a positive drug test for tetrahydrocannabinol (THC). THC is essentially present in trace amounts up to 0.3% in Cannabis plants. The legal limit of THC is 0.3%. If it is above, it will be considered illegal.

In addition, the fundamental science behind the conversion of specific cannabinoids, for example, cannabidiol (CBD), when utilized, to other related cannabinoids, like THC, is not fully understood. Broad-spectrum CBD oil contains 0.0% THC and under normal circumstances, our broad spectrum products are not expected to produce a positive result for THC consumption through testing conducted using industry-standard sophisticated testing methods. However, we do not represent or warrant as to the results that any individual may experience, and advise you to consider the risks of incorrect detection prior to use of this product.

If you follow the correct instructions and give your pet the proper doses, there should be no side effects by giving Seren CBD oil. On the other hand, temporary drowsiness may occur if you give too much hemp extract oil to a dog. Additionally, too much CBD oil, can cause dogs to have an affected and upset stomach and potential diarrhea. That is why follow the suggested serving amounts to avoid side effects.

We extract CBD from the stems, stalks, and flowers but not the seeds of the cannabis Sativa plant. Products made from hemp seed oil will not contain CBD.

Hemp extract is taken explicitly from those parts of the plant known to have THC or high levels of cannabidiol.

There are many differences in our pet products. We use multiple ways of sharing our full-spectrum hemp extract with your furry friends. These options include oils, chews, and a topical balm. Our CBD oils come unflavoured. In addition, we also have beef flavored dog chews with different botanical blends.

Yes, the color of your hemp extract CBD oil can vary. However, the products that contain ingredients and grow in nature sometimes differ slightly from batch to batch. Our CBD products don’t have any additives or dyes to standardize the color, whether for humans or pets.

We provide organic CBD oil. If you observe a color difference from product to product due to the natural, seasonal inequality in our hemp crops. We completely test each batch to ensure that hemp extract is normal and meets your needs.

If you’re looking for the right product, go for Seren Hemp Extract. You can purchase our products with full confidence. Our products will give your body support with phytocannabinoids and other beneficial plant compounds.

If you are new to consuming hemp extracts, we highly recommend you starting with our Browd Spectrum CBD Oil. It provides an excellent introduction to CBD. If you have ever tried our products in the past, regularly use hemp products, have an active and perfect lifestyle, we think our CBD gummies is an ideal option to start.

On the other hand, if you live a highly active lifestyle, we suggest our full spectrum CBD oil.

We are one of the leading CBD companies. We strive to provide high-quality products that are made with technology and care on organically grown farms. Don’t worry if you are new to CBD and don’t know which product you should choose. We are here to help you! Use our product finder to help you select the best option.

We aim to deliver you the world’s best CBD products. Also, we care a lot about your health. Our product finder helps newbies to find the best option. If you want to know whether our topical creams are suitable for sensitive skin, the answer is yes! This is because our CBD cream is formulated with nourishing botanicals.

Our hemp topical sticks are great for small areas of the body, such as the forehead or wrists. There is no special time to use; you can apply day or night, whenever you want. However, avoid contact with your eyes.

Though our products are highly effective and free from additives, they are only for body use. So, you should not use our topicals for facial use. Natural botanicals we use in our CBD topicals are ideal for body use and help you feel soothing on your body. But these botanicals are not suitable for your face. So, please avoid.

No, we do not test our CBD topicals on animals.

We advise you to consult your doctor before taking our products with other medications. Taking CBD doses with other medicines can cause some side effects. So, it is better to avoid using our products with other medications.

We follow the local laws. Due to this, we charge sales tax in several states. The tax rate varies depending on the state we ship to.

Seren CBD is currently using UPS for all ground shipping orders. We have a professional and responsible warehouse team. We offer all customers a tracking number for each order.

Yes, we provide shipments to PO Boxes via UPS Ground Shipping only.

Yes, we sell and ship products to all 50 states.

We are confident about our products. That is why we stand behind our products 100%. Seren CBD aims to deliver the most effective hemp products. We’re so sure that our products will make a clear difference you can feel. If any product doesn’t meet your needs, we want you to send it back within the first 30 days of delivery. Also, we will happily give you another opportunity to exchange it for another hemp product.

If you want to send your product back to us, please get in touch within 30 days of receiving your product shipment. Once we receive your returned product, a refund will be granted. Afterward, an automated email will inform you about your refund.

If you purchased our hemp product through a retailer, go to the original store and ask for a return or exchange. Please note: We don’t provide returns or exchanges on Final Sale items.